These terms govern your use of Integrated Recovery's services and website. By booking a service or using integratedrecovery.co.uk you agree to these terms. Please read them before making any booking.
1. About Us
Integrated Recovery is operated by Alex Weiss, Cornwall, United Kingdom. Ron White operates as a co-practitioner based in Indonesia. Together they deliver the Integrated Recovery method.
Email: support@bodyconditioningwellness.com
Website: www.integratedrecovery.co.uk
2. Our Services
Integrated Recovery offers the following services:
Free 20-minute Discovery Call
Initial Consultation (postural analysis, health appraisal and programme assessment)
One-to-one Training Sessions, delivered in person or online
Training Packages (structured programmes tailored to the individual)
Weekend Retreats (residential, small group, held in Cornwall)
Workshops (online and in person, on specific aspects of the IR method)
All services are subject to availability. We reserve the right to amend, withdraw or reschedule any offering with reasonable notice.
3. Bookings and Payment
Discovery Calls
Discovery calls are offered free of charge and carry no obligation to proceed further. Booking is confirmed by email confirmation from us.
Paid Services
Bookings for consultations, training packages, retreats and workshops are confirmed upon receipt of full or agreed deposit payment. Prices are as stated at the time of booking. We reserve the right to update pricing for future bookings.
Payment is accepted by the methods stated on our booking pages. All payments are processed securely. We do not store payment card details.
Retreat Bookings
Retreat fees are per person and include accommodation and meals for the duration as described in the retreat listing. A deposit may be required to secure your place, with the balance payable by a date confirmed at booking. Your place is not confirmed until payment is received.
4. Cancellation and Refund Policy
Cancellations by You
We understand that plans change. The following terms apply:
More than 14 days before a session or retreat: full refund or transfer to an alternative date at your request.
7 to 14 days before: 50% refund or full credit transferable to a future booking.
Less than 7 days before: no refund, except in exceptional circumstances at our discretion.
To cancel, contact us as soon as possible at support@bodyconditioningwellness.com. Cancellations take effect from the date we receive written notification.
Cancellations by Us
In the event we need to cancel a session, retreat or workshop, we will provide as much notice as possible and offer either a full refund or a transfer to an alternative date. We are not liable for costs incurred in connection with any cancelled event, including travel and accommodation booked independently.
5. Health, Safety and Informed Participation
Not a Medical Service
Integrated Recovery is an educational and movement practice. It is not a medical service, a form of diagnosis, treatment, therapy or clinical rehabilitation. Nothing communicated by Alex Weiss or Ron White in any format should be taken as medical advice.
Integrated Recovery works alongside, not in place of, appropriate medical care. If you are under the care of a GP, consultant or other healthcare professional, continue to follow their guidance. Consult your doctor before beginning any new physical programme if you have a current health condition, injury or medical history that may be relevant.
Your Responsibility
You are responsible for:
Disclosing any physical health conditions, injuries or contraindications relevant to physical activity before your first session
Informing us of any changes to your health during your time working with us
Participating within your own physical limits and stopping any activity that causes pain or discomfort
Ensuring any retreat or in-person venue you travel to is appropriate for your needs
By booking and participating in any Integrated Recovery service, you confirm that you are doing so voluntarily and at your own risk, with full awareness that the work involves physical movement and, where relevant, emotional and energetic practices.
Emotional and Spiritual Practices
Some elements of the Integrated Recovery method address emotional release, mental state and spiritual awareness. These are offered as educational tools and personal development practices. They are not counselling, psychotherapy or spiritual direction. If you have a history of mental health conditions, please consult your healthcare provider before engaging with these aspects of the work.
6. Online Sessions
Online sessions are delivered via video call. You are responsible for:
A stable internet connection and working audio and video
A safe, clear space adequate for movement practice
Your own safety during any physical exercises performed remotely
If a session is disrupted by technical failure on our end, we will reschedule or extend the session at no additional charge. Technical issues on your end do not entitle you to a refund, though we will make reasonable effort to accommodate rescheduling.
7. Retreats: Additional Terms
Weekend retreats include accommodation and meals as described. The following applies:
Maximum group size is 15 participants
The programme content and schedule are subject to variation at our discretion to respond to the group's needs
Travel to and from the retreat venue is your own responsibility and at your own cost
Integrated Recovery is not liable for loss, theft or damage to personal belongings at retreat venues
We reserve the right to ask any participant to leave the retreat if their behaviour is disruptive or harmful to others. No refund is due in this circumstance
Dietary requirements and accessibility needs should be communicated at the time of booking. We will make every reasonable effort to accommodate them.
8. Intellectual Property
All content on integratedrecovery.co.uk, including written material, videos, course content, programme structures and teaching methodologies, is the intellectual property of Integrated Recovery and its practitioners.
You may not reproduce, distribute, publish, share or commercially exploit any of this content without our prior written consent. Personal use and note-taking for your own practice is encouraged and welcome.
9. Confidentiality
We treat all information shared during sessions as confidential. We do not share your personal disclosures with third parties except as described in our Privacy Policy.
Client testimonials or case studies are used only with explicit written consent. We will never identify you in any marketing material without your permission.
10. Limitation of Liability
To the fullest extent permitted by law, Integrated Recovery and its practitioners accept no liability for:
Any physical injury, adverse reaction or health event arising from participation in our services, where you have not disclosed relevant health information or have acted contrary to guidance given
Any indirect, consequential or economic loss arising from use of our services or website
Loss or damage to personal property at any in-person session or retreat
Any third-party content linked to from our website
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Our total liability to you in respect of any claim arising from our services is limited to the amount paid by you for the specific service giving rise to the claim.
11. Website Use
The content on integratedrecovery.co.uk is provided for information and educational purposes. While we take care to ensure accuracy, we make no warranties about the completeness or fitness for purpose of any information on the site.
We are not responsible for any third-party websites linked from our pages. Those sites operate under their own terms and privacy policies.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from them are subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these terms from time to time. The current version will always be available at integratedrecovery.co.uk/terms. Continued use of our services after any update constitutes acceptance of the revised terms.
14. Contact
For any questions about these terms or your booking:
Integrated Recovery / Alex Weiss
Cornwall, United Kingdom
support@bodyconditioningwellness.com
